Shipping & Delivery Policy
Effective Date: [Date]
knowmynbr.com primarily offers digital services (e.g., VIP subscriptions, coin purchases, NBR Direct). We do not typically ship physical goods. If we do in the future, this policy applies:
1. Digital Services
All subscriptions and coin purchases are delivered instantly online upon payment confirmation.
2. Merchandise Shipping
- Shipping Method & Time: Items ship via reputable couriers; time varies by location.
- Shipping Fees: Calculated at checkout, if applicable.
- Delivery Confirmation: Tracking info may be sent via email.
3. Delays & Issues
- Wrong Address: We are not responsible for lost items if the address is incorrect.
- Customs/Duties: International orders may incur additional fees the buyer must cover.
4. Damaged or Lost Shipments
If an item arrives damaged, contact within 48 hours with photos. We will arrange a replacement or refund as appropriate.
5. Updates
We may modify shipping carriers, fees, or methods. Check this page for updates.